Quality Policy

Preamble

The quality policy of Bhagini Nivedita College (BNC) is derived from the vision of the college, which aims at empowering women through well-rounded and integrated education and preparing them for excelling in leadership and functional roles at home, society, organisations and the country, enabling them to live up to their full potential.

While the pursuit of excellence is embedded in all the twelve missions of the college, the quality commitment is clearly articulated in the mission which commits the college to establish quality goals covering academic performance and administration, ensure their adoption by academicians and staff, and strive for continuous improvement in the quality of education and educational services offered.

This Quality Policy document is integral to the establishment of the Internal Quality Assurance Cell (IQAC) in accordance with UGC guidelines, which emphasise the need for an internal mechanism for sustenance, assurance and enhancement of quality culture in higher education institutions.

The policy also recognises the vital role of the teaching faculty and evokes the spirit of the Code of Professional Ethics of the University of Delhi, calling upon teachers to contribute to academic, administrative and evaluative responsibilities of the college and the university.

Further, the policy acknowledges the importance of the Model Student Charter developed by NAAC, which underscores students’ rights to quality education as well as their responsibilities in ensuring quality higher education.

This Quality Policy is initiated by the IQAC of the college and issued with the approval of the Governing Body, with its full support.

Objectives of the Quality Policy

• To promote an institutional culture aligned with the vision and mission of the college.
• To implement and sustain a Quality Management System (QMS).
• To improve the quality of teaching through professional development and HR initiatives.
• To empower faculty and staff to align teaching-learning with real-world requirements.
• To enhance the learning experience through optimal utilisation of resources.
• To encourage student retention, achievement and holistic development.
• To obtain feedback from stakeholders for continuous improvement.
• To establish measurable benchmarks and quality assurance systems.
• To ensure accountability and transparency in all institutional relationships.

Statement of Policy

This policy reflects the commitment of the college to achieve excellence through continuous quality improvement in education and services, consistent with its vision, mission and university regulations.

BNC assures that all its academic and administrative practices meet the requirements of fitness for purpose and uphold relevant academic standards across teaching, learning, research, assessment, governance and innovation.

The college uses evaluative mechanisms to monitor, review and improve all functions to ensure achievement of its vision and mission through periodic reviews and continuous improvement.

Quality Policy Implementation

The college has established the Internal Quality Assurance Cell (IQAC) as the driving force for continuous quality enhancement in accordance with UGC guidelines.

Composition of IQAC

• Principal – Chairperson
• Coordinator – Member Secretary
• Five Senior Teachers – Members
• One Senior Administrative Official – Member
• Two External Experts – Members
• Two Student Representatives

IQAC may expand its membership and establish Quality Circles as required. It functions as a participative and facilitative body for planning, monitoring and enhancing quality initiatives.

Core Responsibilities of IQAC

• To improve academic and administrative performance.
• To promote standardisation and best practices.
• To facilitate data-driven decision making.
• To enhance teaching-learning processes.
• To promote faculty development and leadership.
• To strengthen documentation and internal communication.
• To support accreditation and external quality assurance.
• To institutionalise continuous improvement cycles.

Functions for Internal Stakeholders

• Development of quality benchmarks and manuals.
• Promotion of learner-centric teaching environments.
• Organisation of workshops and seminars.
• Collection and analysis of stakeholder feedback.
• Maintenance of quality documentation.

Functions for External Stakeholders

• Preparation and submission of AQAR to NAAC and UGC.
• Follow-up action plans based on AQAR.
• Regular reporting to University of Delhi and accreditation bodies.